1. Purposes of Collecting Personal Information

The information collected through our website systems will help us to:

  • Assist customers when they need to learn about and purchase products under the Thai Hoa Gloves brand.
  • Support and answer frequently asked questions from users.
  • Provide buyers with notifications about new products and promotional programs.
  • Review and develop plans to upgrade the content and interface of the Website to suit users.
  • Conduct customer surveys with the aim of improving products and related services.
  • Carry out marketing activities related to Thai Hoa Gloves’ products and services.

To access and use our services, you will be required to register personal information (Email, Full Name, Contact Phone Number, etc.). All information provided must be accurate and lawful. We are not responsible for legal issues and information declared by customers.

We may collect some information about the number of website visits. This information includes the number of pages you view, the number of links accessed, and other information related to connecting to this website. We also collect information that your web browser uses to access the website, including: IP address, browser type, user language, time, and addresses accessed by the browser.

2. Scope of Information Use

All personal information collected will only be used by Thai Hoa Gloves for one or more of the following purposes:

  • Assisting users.
  • Providing information related to services and suppliers.
  • Processing orders and supplying products and services from manufacturers.
  • We may send information about new products and manufacturers, announcements about upcoming events, or recruitment notices if customers register to receive email notifications.
  • In addition, we will use the information you provide to help you manage your personal account; confirm and execute investment negotiations related to your online payments.

3. Information Storage Period

We will store the personal information you provide on our internal information portals during the provision of products and services or until the purpose of collecting information is completed. In other cases, your information will be destroyed when the buyer requests the cancellation of the information provided to us.

4. Address of the Business Collecting and Managing Customers’ Personal Information

This is the e-commerce website of Thaihoagloves.com.

Managing Unit: THAI HOA INDUSTRIAL DEVELOPMENT INVESTMENT JOINT STOCK COMPANY

Address: Lot TT3, Diem Thuy Industrial Park, Hong Tien Ward, Pho Yen City, Thai Nguyen Province, Vietnam

Hotline: 0208 393 1991

Website: https://thaihoagloves.com

Email: info@thaihoagloves.com

5. Tools and Means for Users to Access and Edit Personal Data

Customers can contact us via email at info@thaihoagloves.com to access, delete, and/or update their personal data.

6. Commitment to Protecting Customers’ Personal Information

We employ technical and security measures to prevent unauthorized or unlawful access that may cause loss of your personal information. When collecting data on the website, we collect your personal information on a server and store it securely. We use a firewall system for our server. When collecting electronic payment card information, we encrypt it using Secure Socket Layer (SSL). While we cannot guarantee 100% security, SSL makes it difficult for hackers to decrypt your personal information.

You should not send full and detailed credit or debit card information that has not been encrypted to us. We always maintain physical and electronic safeguards in close connection with the collection and storage of your personal information. Sometimes we may request proof of identity or related information before disclosing personal information to you.

In the event that the information storage server is attacked by a hacker leading to the loss or leakage of customer’s personal data, Thai Hoa Gloves will be responsible for notifying the authorities to conduct investigation and tracing activities for timely handling and informing customers.

We will absolutely secure all online transaction information of Members, including accounting invoices and digitized documents, in Thai Hoa Gloves’ most secure central data area.

We recommend that you do not provide detailed payment information to anyone via email. We are not responsible for any losses you may incur in exchanging your personal information or transaction information over the internet or email.

Customers are strictly prohibited from using any programs, tools, or other means to interfere with the system, altering the data structure. Disseminating, promoting, or encouraging any activity aimed at interfering with, destroying, or infiltrating the website’s data is strictly prohibited. Any violation will result in the revocation of all rights and legal prosecution when necessary.

All your transaction information will be kept confidential, but in the event that legal authorities request it, we are obliged to provide this information to law enforcement agencies.

The terms, conditions, and content of this website are governed by the laws of Vietnam, and the Vietnamese courts have jurisdiction to consider them.  

7. Changes to Privacy Policies

We have the right to amend or supplement this Privacy Policy at any time deemed necessary without obligation to notify on the website, information on other mass media, or directly notify you via the Internet of the time of amendment or supplementation; the time of amendment or supplementation of the Privacy Policy will be clearly stated at the beginning of the Privacy Policy so that users can identify it.

Internet users using the website at any given time are legally bound by the amendments and supplements at that time; we will always update the latest Privacy Policy on the website.

Each time you access the website, you are responsible for independently checking for amendments and supplements to the Privacy Policy by reviewing the date of amendment and supplementation stated at the beginning of the Privacy Policy. The amended and supplemented Privacy Policy takes effect immediately upon being updated on the website.